Shipping policy

Eternium Shipping Policy

At Eternium Jewelry, we believe that your shopping experience should be as flawless as the pieces you purchase. That’s why we’re committed to offering dependable, timely, and worry-free shipping, ensuring your new jewelry arrives in perfect condition and without unnecessary delays.

Free Shipping:

We are delighted to offer free standard shipping on all orders within the United States—no minimum purchase required. This ensures that whether you're buying a single charm bracelet or a full set of jewelry, your items will reach you without any extra shipping charges.

Fast & Reliable Delivery:

We process orders within 1-2 business days, and you can expect your delivery to arrive within 5-7 business days once your order has been shipped. For a more personalized experience, we work with reliable carriers to ensure your jewelry arrives safely and on time.

Tracking & Transparency:

Once your order is shipped, you'll receive a tracking number via email, so you can follow your jewelry’s journey to your doorstep. Please allow up to 48 hours for the tracking details to update. We pride ourselves on keeping you informed every step of the way.

Shipping Protection:

To give you extra peace of mind, we offer optional shipping protection at checkout. In the rare case of lost, damaged, or stolen packages, this coverage ensures a replacement or refund is provided quickly, hassle-free.

Dedicated Customer Support:

Our customer support team is always here to assist you. Whether you have questions about shipping, delivery estimates, or tracking, simply reach out to us at myeternium@gmail.com, and we’ll respond within 2 business days.

By choosing Eternium Jewelry, you’re trusting us to deliver more than just beautiful pieces—you’re trusting us to deliver a first-class experience from the moment you order to the moment you receive your items. We value your trust and strive to meet the highest standards with every shipment.

Thank you for shopping with Eternium!